Data Protection

99ybet Privacy Policy — How Your Information Is Protected

We believe your privacy is a right. At 99ybet, every piece of your information is stored and protected with the utmost care.

Last updated: January 2026
SSL Encryption Secured
Published in English
Why is your information safe with 99ybet?

The 6 Core Pillars of Our Privacy Policy That Keep You Protected

SSL Encryption Protection

Every data transmission is protected with 256-bit SSL encryption. Hackers and third parties have no way of accessing your data.

No Sale of Personal Data

99ybet never sells your personal information to third parties under any circumstances. Your data is used solely to improve the quality of our services.

Minimal data collection

Only the data strictly necessary to provide our services is collected. We never ask for excessive or irrelevant information.

Secure Data Storage

Your information is stored on encrypted servers, which are kept secure through regular security audits and firewalls.

You're in Control

You can view, correct, or request deletion of your data at any time. We guarantee a response within 72 hours.

Compliance With Legal Standards

99ybet complies with international data protection regulations. We always uphold the highest legal standards to safeguard your privacy.

This Privacy Policy applies to all services provided by 99ybet.

Welcome to 99ybet. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure. By using 99ybet, you are considered to have accepted this Privacy Policy. We respect your trust and are always committed to protecting your personal information.

1 What Information Do We Collect?

Various types of information are collected when you create an account and use our services at 99ybet. Here's a detailed breakdown:

Personally identifiable information:

  • Name & Date of Birth: Legal name provided at registration and date of birth for age verification.
  • Contact information: Email address and mobile number — used for account verification and support.
  • ID document: A copy of your national ID or passport, submitted during KYC verification.
  • Address: Residential address, when required for legal purposes.

Financial Information:

  • Payment method: bKash, Nagad, Rocket, or bank account details.
  • Transaction history: Records of deposits and withdrawals.

Technical information:

  • IP Address & Device Information: For security verification and fraud prevention.
  • Browser & operating system: To improve our service quality.
  • Usage data: Which games were played and for how long, etc.

We only collect information that is strictly necessary to provide our services. No excess or irrelevant data is ever collected.

2 How We Collect Information

99ybet collects information in several ways. You have the right to know about each method:

Collection methods What Information We Collect Purpose
Registration Form Name, email, mobile, date of birth Account Creation & Verification
KYC Process ID document, photo, address Identity verification
Payment transactions Payment method, amount Managing Financial Transactions
Cookies & Tracking Browsing habits, preferences Experience Enhancement
Support contact Conversation History Service quality assurance
Automated logs IP, Device, Time Security Monitoring

3 How Your Information Is Used

99ybet uses your information solely for the following legitimate purposes — and strictly nothing beyond that:

  • Account Management: To create, verify, and keep your account secure.
  • Delivering Gaming Services: To understand your preferences and play style so we can deliver a better experience.
  • Financial Transactions: To securely process deposits and withdrawals.
  • Customer Support: To resolve your issues quickly.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activities.
  • Legal Obligations: To comply with government or regulatory authority directives.
  • Promotional communications: To send you offers and promotions, with your consent.

⚠️ You can opt out of promotional messages at any time — simply let our support team know.

99ybet never sells your information to advertising agencies, data brokers, or unrelated third parties. Your privacy means more to us than any business asset.

4 Data Sharing Policy

99ybet does not share your information under normal circumstances. However, there are limited situations where sharing may be necessary:

  • Payment processor: Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.
  • Technology partners: Server hosting providers and game providers receive limited data under strict confidentiality agreements.
  • Law Enforcement Agencies: We may be required to provide information in response to a valid court order or government directive.
  • Anti-Fraud Organizations: Partnered with industry-standard security firms for fraud and illegal activity detection.

All third parties are contractually required to comply with 99ybet's privacy standards. They may not use your data for their own purposes.

5 Cookies & Tracking Technologies

99ybet uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing and user experience.

Cookies We Use:

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Preference cookies: To remember your language preferences and settings.
  • Analytics cookies: To understand which features are used most — fully anonymized.
  • Performance cookies: To improve site speed and stability.

You can disable all non-essential cookies at any time through your browser settings. Note that some features may not function as intended if you do so.

6 Data Retention Period

How long your information is retained depends on the type of data and applicable legal requirements:

  • Account Information: For the duration your account is active, and for a minimum of 5 years after closure (for legal compliance).
  • Transaction records: 5–7 years, in accordance with financial regulatory requirements.
  • KYC Documents: A minimum of 5 years, in compliance with regulatory guidelines.
  • Gaming Logs: For up to 3 years for dispute resolution.
  • Support conversations: For up to 2 years after issue resolution.
  • Marketing preferences: Until consent is withdrawn.

Once the applicable retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

7 Your Data Rights

99ybet believes you should have full control over your own data. That's why we guarantee you the following rights:

Your Privacy Rights

What You Can Do With Your Information at 99ybet

Right to Access Your Data

You can request to view the personal information 99ybet holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You can request the deletion of your data under certain circumstances.

Right to restriction of processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can request a download of your information in a structured format.

Right to Object

You may object to your information being used for marketing or profiling purposes.

To exercise any of these rights, contact our support team. We guarantee a response within 72 hours.

8 Minor Protection

99ybet strictly prohibits registration and gaming by anyone under 18. Our commitment to protecting children and minors is absolute.

  • Age verification: Age verification via date of birth and KYC documents is mandatory at the time of registration.
  • Suspicious accounts: Accounts suspected to belong to a minor are suspended immediately.
  • Parental Support: If you believe your child is using 99ybet, parents and guardians can contact us directly to report it.
  • Data Deletion: Any information collected from a minor will be deleted immediately.

⚠️ If your child has created an account, please contact us immediately at [email protected]. We will take prompt action.

9 Security Measures

99ybet employs industry-leading technology to protect your data. Our security framework operates on multiple layers:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): Optional OTP verification available to secure your account login.
  • Firewall & intrusion detection: 24/7 monitoring to prevent unauthorized server access.
  • Regular Security Audits: Third-party security experts conduct regular audits and penetration tests.
  • Data Backup: Regular encrypted backups are maintained to ensure no data is lost.
  • Staff Training: Only authorized staff have access to specific data, and all are bound by confidentiality agreements.

In the event of a security breach, we will notify affected users within 72 hours as required by law and take immediate steps to resolve the issue.

10 Privacy Policy Updates

99ybet may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, users will be notified via email or in-app notification.
  • Changes take effect 30 days after the updated policy is published.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly. We are always transparent about any changes that affect your data.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our data protection team:

  • Email: [email protected]
  • Live chat: Available directly on the website and app, 24/7.
  • Response time: Typically within 24–72 hours.

To exercise your privacy rights, you may be asked to provide certain information to verify your identity. This ensures that data is only shared with the rightful account holder.

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your country.

Privacy FAQs

Answers to Questions You May Have

No, 99ybet never sells your personal information to third parties. Your data is used solely to provide services, ensure security, and meet legal obligations. This is a core principle of our Privacy Policy.

Even after account closure, certain information is retained for a defined period (typically 5–7 years) for legal and regulatory reasons. Once that period ends, the data is permanently deleted or fully anonymized.

You can view and update much of your information directly from your profile settings after logging in. For more detailed requests, contact our support team via live chat or email — we'll get back to you within 72 hours.

Yes. All payment information is secured with 256-bit SSL encryption. 99ybet does not store your full card or bank account number — only the information needed to complete a transaction is used.

Click the "Unsubscribe" link at the bottom of any promotional email, or contact our support team. Promotional messages will stop within 5 business days of your withdrawal of consent. Important account-related messages will continue to be sent.

Play with peace of mind — your privacy is our responsibility

Your information is completely secure at 99ybet. Join now and enjoy the best gaming experience in Bangladesh.

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