99ybet Terms & Conditions — Know the Rules Before You Start

1 General Terms & Conditions

These Terms & Conditions form a legally binding agreement between 99ybet (referred to herein as "we", "the platform", or "the service") and the user (referred to as "you" or "member"). This agreement takes effect the moment you first access the 99ybet website or app, register an account, or use any of our services.

All 99ybet services — including gaming, betting, fish games, Live Casino, and more — are governed by these Terms & Conditions. Our Privacy Policy and Responsible Gaming Policy also form part of this agreement.

If you disagree with any part of these Terms & Conditions, please do not use 99ybet.

2 Account Registration & Eligibility

To open an account with 99ybet, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• Online gaming must not be legally prohibited in your country or region.
• You are registering an account in your own name and for your own use — not on behalf of anyone else.
• All information provided at registration is truthful, accurate, and up to date.

Each person may only create one account. Creating multiple accounts is a violation of 99ybet Terms & Conditions, and all associated accounts will be closed. No balance will be refunded under any circumstances.

You are solely responsible for the security of your account. We strongly advise against sharing your password with anyone. If you believe your account security has been compromised, contact our support team immediately.

3 Deposit, Withdrawal & Payment Policy

99ybet supports popular Bangladeshi payment methods including bKash, Nagad, and Rocket. The following rules apply to all deposits and withdrawals:

• The minimum deposit amount may vary depending on the payment method.
• Deposits are usually credited instantly or within a few minutes.
• Withdrawal requests are typically processed within 3–24 hours.
• KYC verification must be completed before any withdrawal can be made.
• Withdrawals must be made through the same payment method used for the deposit.

99ybet is not liable for payment delays caused by technical issues or banking errors. However, we will always work to resolve such issues as quickly as possible.

4 Bonuses & Promotional Offers

99ybet regularly offers a variety of bonuses and promotional deals. The following terms apply to all such offers:

• Each bonus offer has its own wagering requirements.
• A minimum wagering amount must be met before withdrawing from a bonus.
• Bonus validity is generally 7–30 days — any unused bonus will be cancelled once it expires.
• Attempting to claim the same bonus more than once may result in account suspension.
• Some bonuses apply only to specific games — full details are provided on each offer's page.

99ybet reserves the right to modify, suspend, or cancel any bonus offer at any time. Bonuses already claimed before such changes will remain subject to their original terms.

5 Gaming Rules & Fair Play Policy

99ybet is committed to ensuring fairness and transparency across all games. Every game on our platform uses RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

• Game outcomes are entirely random and are not predetermined.
• The RTP (Return to Player) percentage for each game is listed on the game page.
• If a game is interrupted mid-round due to a technical error, the bet placed for that round will be refunded.
• Any winnings obtained by exploiting software or network issues for abnormal gains will be voided.

If you have a dispute regarding a game result, please notify our support team within 72 hours. We will review the game logs and work toward a fair resolution.

6 Prohibited Activities

The following activities are strictly prohibited on 99ybet:

• Using automated bots, scripts, or software to play games.
• Colluding with other players or manipulating game outcomes.
• Using the platform for money laundering or any illegal purpose.
• Attempting to hack another user's account or launching cyberattacks.
• Creating multiple accounts using false information.
• Deliberately exploiting any technical flaw on the platform.
• Harassing or attempting to harm other users.

7 Account Closure & Suspension Policy

99ybet reserves the right to close or suspend an account without prior notice in the following circumstances:

• If the Terms & Conditions are violated.
• If evidence of fraudulent or deceptive activity is found.
• The account has been inactive for an extended period (more than 12 months).
• As directed by a legal or regulatory authority.

You may close your account at any time by contacting our support team. Please withdraw all eligible balances before requesting account closure.

8 Privacy & Data Protection

99ybet takes the protection of your personal information extremely seriously. Our Privacy Policy provides full details on what data we collect and how it is used.

• Your data is never sold to third parties.
• Your data is never shared without a legal obligation to do so.
• All data transmissions are secured with SSL encryption.
• You have the right to request access to, amendment of, or deletion of your personal data.

For more details, visit our Privacy Policy Read the page.

9 Limitation of Liability

99ybet is not liable for the following:

• Disruption to your gaming experience due to internet connectivity issues.
• If account security is compromised due to the user's own negligence.
• Delays or errors caused by third-party payment services.
• Force majeure events (natural disasters, war, government restrictions).
• Financial losses from gaming — gaming is entertainment, not a guaranteed source of income.

10 Responsible Gaming

99ybet believes gaming should be a source of enjoyment. That is why responsible gaming is built into our Terms & Conditions as a core principle.

• You can set your own deposit and session limits.
• Temporary or permanent self-exclusion is always available.
• If signs of gaming addiction are observed, our support team is available to help.
• Any account found to belong to a user under 18 will be suspended immediately.

For more details, visit our Responsible Play Read the page. Remember, asking for help is not a sign of weakness — it takes courage.

11 Terms Modification Policy

99ybet reserves the right to update or modify these Terms & Conditions at any time. Users will be informed of any changes through the following methods:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For major changes, you will be notified via email or app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

12 Contact & Support

If you have any questions or comments about these Terms & Conditions, please reach out to our support team. We are available 7 days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: Available directly on the website and app
• Response Time: Usually within 1–3 hours

For any legal notices, please send them to the email address above. Our legal team will respond in due course.